Privacy policy

Last updated: April 16, 2026

Sacramento SPCA operates this online store to offer limited merchandise that helps promote awareness of our mission and impact in the community. This Privacy Policy describes how we collect, use, and disclose personal information when you visit, use, or make a purchase through the store, or otherwise communicate with us in connection with it.

Our online store is powered by Shopify. Shopify processes certain customer information as needed to support checkout, payment processing, hosting, and related store operations.

We may collect personal information you provide directly to us, information generated through your use of the store, and information provided by service providers supporting store operations. This may include: (i) contact information, such as your name, email address, billing address, shipping address, and phone number; (ii) order and transaction information, such as the items you purchase, payment confirmation, shipping details, and transaction history; (iii) account information, if you create an account; (iv) communications you send to us; and (v) device and usage information, such as your IP address, browser type, and general information about how you use the store.

We use personal information to: (i) process and fulfill orders; (ii) communicate with you about orders or customer-service requests; (iii) operate, maintain, and improve the store; (iv) detect and prevent fraud, misuse, or security issues; and (v) comply with legal obligations and enforce store policies. If we send promotional communications, we will do so in a limited manner consistent with Sacramento SPCA’s mission and applicable law, and you may opt out at any time through the unsubscribe link in those communications.

We may share personal information only as reasonably necessary to operate the store and provide services to customers, including with: (i) Shopify; (ii) service providers supporting payment processing, hosting, shipping, fulfillment, analytics, or customer support; (iii) professional advisors or legal authorities where necessary to comply with law, respond to legal process, or protect rights and safety; and (iv) other parties at your direction or with your consent. We do not sell personal information in exchange for money.

The store may use cookies and similar technologies to keep the store functioning, remember preferences, understand store usage, and improve performance. We retain personal information for as long as reasonably necessary to provide the store, fulfill orders, maintain appropriate records, resolve disputes, and comply with applicable law.

Depending on where you live, you may have the right to request access to, correction of, or deletion of personal information we maintain about you, and you may have the right to opt out of certain uses of personal information. To make a privacy-related request, or if you have questions about this Privacy Policy or our privacy practices relating to the store, please contact us at mktgcomm@sspca.org. We may need to verify your identity before responding to certain requests, as permitted or required by law.

We use reasonable measures to help protect personal information collected through the store, but no method of transmission or storage is completely secure. This store is not directed to children, and we do not knowingly collect personal information directly from children through the store.

We may update this Privacy Policy from time to time to reflect changes in the store, our practices, or legal requirements. Any updates will be posted here with a revised “Last updated” date.